Reliable Product, Reliable Delivery, Reliable Business Partner.
Determining its brand commitment as “Reliable Product, Reliable Delivery, Reliable Business Partner”, Muratlı Karton; guarantees these commitments with these substances;
In production processes,
- Choosing the right raw material for the targeted product quality,
- Production with the right products by making input quality controls and analyzes of raw materials,
- Effective use of technology and experience in coated cardboard production,
- Realization of production within the targeted quality values with tests and controls,
- Implementation of continuous development and continuous improvement in all processes,
- Producing high quality products in accordance with international standards,
- Packaging of the product in a way that is protected from external factors,
In delivery processes;
- Providing suitable storage conditions and areas for the product ready to be shipped,
- Timely delivery of the product by making the necessary transportation organization on the dispatch date,
- Ensuring effective communication until the product reaches our customer.
In sales and after-sales processes,
- Providing “Unconditional Customer Satisfaction”,
- Having employees with the competence to analyze the needs of our customers, understand them and produce solutions,
- Presenting the requested product under market conditions,
- Collaborating closely with our customers,
- Providing support for all kinds of technical problems that our customer may experience due to our product,
- Ensuring sustainable service quality.
